Guardian Aquatics Policies & Guidelines

 

• Please bring 3 towels poolside everyday. Two towels will be folded and stacked at the pool edge as a pallet for us to lay your child. The third is the one you will use to cover and dry them.

 

• For all babies and toddlers that have not been potty trained for a FULL 6 months, please always have

       2 Swim Diapers with a tight fitting seal. 

 

• Ensure your child has had NO food or drink for 1.5 - 2 hours before lessons. This is a strict policy and we will not be able to teach your little one if they’ve eaten within that time. Keep in mind when choosing your time slot! Remember to minimize dairy before a lesson if possible. Please, NO grapes, apples or watermelon at any time before a lesson.

 

• Attendance Policy: ISR and SOMA Swim are programs priced by the acquisition of a skill set. You are paying for the skill set, not a set number of lessons. On average it takes 4-6 weeks, 4 days per week for the skill to be acquired. This allows us time, if lessons are missed, for your child to complete the program. Missed lessons will not be made up or pro-rated. Daily attendance and participation are crucial to the learning and retention of these specialized skills. If, due to inconsistency, your child requires additional daily lessons to become skilled, these lessons will require additional payment. Illnesses and scheduled vacations communicated ahead of time will be dealt with on a case by case basis.

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• Payment Policy: All survival programs are $1250. This includes a NON-REFUNDABLE registration and scheduling fee of $375 which is due in order to secure a time slot. Once you have been scheduled with a start date and time, your full tuition is non-refundable. Two weeks notice is needed in order to change your start date. Late notice requires an additional registration and scheduling fee of $375. There are NO REFUNDS. We will make every effort to accommodate unexpected circumstances by rescheduling you or moving your tuition payment to a credit for future use. Skill Builders and Strokes are paid per lesson or in packages. These classes can be made up if missed, as long as 24 hour notice is given. Please refer to Skill Builders attendance policy for more details on this. There are NO REFUNDS. Credits will be issued to your account for future use. 

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• Credit/Maintenance Policy: Maintenance lessons are recommended at a minimum of 1x per month, after completion of either ISR or SOMA Swim programs. You may book a maximum of 2 maintenance lessons per month. If you are issued credits to be used at a later date for maintenance, said credits will expire 90 days after program completion. 

 

• Attendance Policy for Skill Builders & Strokes: If your child wakes up ill on the morning of a lesson, we must be notified immediately, and prior to your lesson, in order for use to offer a make-up session at a later date. All make-up sessions are subject to availability. Lack of notification prior to lesson, “no call, no show” will result in the lesson to be forfeited. Last minute cancellations for any reason other than illness or injury will cause the missed lesson to be forfeited. Guardian Aquatics reserves the right to request a doctor’s note at their discretion.

 

• Illness Policy: In the event that your child becomes ill during their session, please be aware of the following protocols: Diarrhea, vomiting, and fever should be resolved for 48 hours without use of fever reducing medication before resuming lessons. Any symptoms are to be reported to the instructor BEFORE arrival to the pool area. 

 

• Photo/Video Policy: Please refrain from taking pictures or videos of lessons UNLESS given permission by an instructor. You may NOT video the entire lesson. Short clips may be taken when indicated by the instructor.

 

• Cancellations will happen - either due to weather, illness, pool conditions, etc. If we cancel a lesson, we will offer a credit to be used for maintenance. 

 

• Please arrive early, but no more than 10 minutes early to reduce crowding around the pool. Lessons are back to back, so if you are late, your child will still only have the time remaining in their 10 minute slot.

 

• There is only ONE adult permitted per student attending lessons. Siblings are allowed if also receiving lessons. 

 

• You will carefully read and follow all safety protocols as assigned during lessons.

 

• You will clearly communicate any relevant health history to your instructor, including any new medications, injuries, diagnoses, doctor visits, etc., before and while attending lessons. 

 

• You will not allow your child to wear any wearable flotation devices in a swimming pool before, during, or after ISR lessons. Coast guard approved life jackets are to be work on boats, and on open water. 

 

• You will wait to practice swimming/floating skills with your child outside of lessons until you have attended a parent lesson with your instructor and have been shown how to do so. 

 

• Please refrain from using lotions or oils on your child before lessons as it makes their skin very slippery. 

 

• Please ensure your child’s nails are clipped regularly. Your instructor’s skin is saturated in water for many hours and long fingernails can easily break their skin.

 

 

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TO SWIM OR NOT TO SWIM? 

My child is unwell… Now, what?

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Fever: The child must be fever free without medication for a minimum of 48 hours. Temperature parameters: Rectal, ear, forehead of 100.4* or higher. Oral of 100* or higher. Armpit of 99* or higher. 

 

Vomiting/Diarrhea: No lessons until 48 hours have passed since last occurrence.

 

Constipation: No lesson if no BM for 72 hours. 

 

Vaccinations: No lesson on same day after a vaccination, however, children ages 4-6 years may have a lesson within 12 hours of receiving a vaccination, provided they have already had at least one dose of the vaccine with no side effects. 

 

Stuffy Nose/ Congestion: The child needs to be able to breathe through their nose with their mouth closed in order to attend a lesson.

 

Runny nose: OK to swim if clear mucus, and normal energy/activity level. 

 

Eye discharge: May swim 48 hours after cleared.

 

Undiagnosed rash: no lesson until diagnosed/clear.

 

Ear Infection: If inner or middle ear, the child may swim after 24 hours on antibiotics. If Swimmers Ear (Outer ear), there is NO SWIMMING until resolved.

 

Head Injury: Medical review needed to resume lessons

 

Severe Allergy: Epipen must be poolside for every lesson. No lesson if Epipen is not available. Lesson will not be made up. 

 

Respiratory symptoms that require medications for wheezing or severe coughing will require a 72 hour wait before returning to lessons.

 

**If your child seems more tired than usual, or “just not himself/herself”, it may be best not to swim that day. Remember, we want your child at their best in the water. Your child will benefit more from missing a lesson when they are not well than they will from swimming when they are sick! If you are unsure of whether or not your child should swim on a particular day, please contact us

 and we will discuss what is best for your child. If your child starts a new medication, has new recommendations from pediatrician, or has an ER visit, your instructor MUST be notified prior to the lesson.

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Weather Policy and Procedure 

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• Thunder/Lightning: No lesson for 30 minutes after last strike (must be >9 miles away). I use the NOAA App to determine the distance of the lightning from our location. We will resume when lightning is greater than 9 miles away. This is the same even if we are swimming in an INDOOR POOL. 

 

• For an outdoor pool, lessons will be cancelled if the air temperature is below 60 degrees, or heavy rain, high winds, or other potentially dangerous conditions have been reported in the area within a minimum of 30 minutes of the lesson time. 

 

• If the pool is closed for any length of time, we will send you a text that will let you know when it will reopen or if is closed for the day. Please reply to the text so that we know you received the message. These lessons will be made up or credited for maintenance.